Important Information
Policies
To help make your stay at TownePlace Suites by Marriott Des Moines West/Jordan Creek in West Des Moines as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Practical policies designed for flexible extended stays.
Policies at TownePlace Suites by Marriott Des Moines West/Jordan Creek work alongside the hotel’s spacious room features and modern amenities to create a straightforward experience for short and extended visits.
- Check-In and Check-Out
Check-in generally begins during the afternoon, while check-out takes place before midday. Early or late requests may depend on room availability.
- Identification Requirements
Guests are typically required to provide valid government-issued identification and a payment method during registration.
- Payment Policies
Major credit cards are accepted, and certain reservations may include temporary authorization holds or advance payment terms.
- Pet Policies
Pet-friendly accommodations may be available depending on suite category and booking conditions. Additional charges or restrictions can apply.
- Smoking Policies
The hotel maintains non-smoking guest suites and indoor public spaces throughout the property.
- Cancellation Policies
Cancellation terms depend on reservation type, selected rates, and booking dates. Flexible bookings may allow modifications before arrival deadlines.