West Des Moines Hotel

Practical policies designed for flexible extended stays.

Policies at TownePlace Suites by Marriott Des Moines West/Jordan Creek work alongside the hotel’s spacious room features and modern amenities to create a straightforward experience for short and extended visits.

• Check-In and Check-Out

Check-in generally begins during the afternoon, while check-out takes place before midday. Early or late requests may depend on room availability.

• Identification Requirements

Guests are typically required to provide valid government-issued identification and a payment method during registration.

• Payment Policies

Major credit cards are accepted, and certain reservations may include temporary authorization holds or advance payment terms.

• Pet Policies

Pet-friendly accommodations may be available depending on suite category and booking conditions. Additional charges or restrictions can apply.

• Smoking Policies

The hotel maintains non-smoking guest suites and indoor public spaces throughout the property.

• Cancellation Policies

Cancellation terms depend on reservation type, selected rates, and booking dates. Flexible bookings may allow modifications before arrival deadlines.